Our Services

PORTOLA focuses exclusively on the needs of European students, who typically return home for half-term breaks and exeat weekends. One of our founders, Aline, is from Germany and came to the UK as an international student at 16. Her experience gives us a unique insight into what families need when sending their child abroad.

European Service

£ 275 per term

PORTOLA’s European Service is the perfect option for European students who intend to return home for half term and exeat weekends. It includes:

  • 24/7 Emergency Availability: For you, your child, and their school, accessible from our London-based guardians, Laura & Aline.

  • 24/7 WhatsApp Contact: Direct communication with your guardians.

  • On-boarding Call: Prior to your child's arrival in the UK, we will meet online with you and your child in person.

  • Easy Online Registration & Payment: A streamlined efficient process to get started.

  • School Notification: We will inform your child's school of our guardianship agreement.

  • Access to Emergency Accommodation at our home: Where necessary.*

  • Support with Transport Arrangements: We are happy to help you to book safe travel arrangements for your child.

  • The PORTOLA London Guide: access to our regularly updated, interactive, online London guide to get the best out of a trip to London with your family

*Accommodation will incur further costs.

Next Steps

If you would like us to act as your child’s guardian, please enquire using the button above.

We will personally reach out within 24 hours to send you our Enrolment Form and payment details for the Registration Fee.

Once completed, you will receive an email with the necessary information for the school and we will arrange a video call before your child’s arrival in the UK.