Frequently Asked Questions

  • UK Boarding schools require international students to have an adult age 25 or older who is resident in the UK appointed as their guardian. The guardian acts as a safety net in case anything goes astray and the distance to the parents becomes an issue.

  • You, your child and the school will be able to contact us by telephone 24/7. Before commencing your guardianship with us and the start of the first school term, we will ensure that you, your child and their school are all aware of our contact details.

  • We have a number of approved chauffeur services who are able to collect and deliver your child to and from their destination (schools, train stations, airports). We only ever use and recommend companies at which all drivers are DBS checked and specialise in travel arrangements for minors.

    The service includes collection directly from the point of arrival /departure and sign off to/from the appointed member of school staff as a key point of safeguarding procedure.

    We are happy to book and oversee the process and remain in contact for the duration of your child’s journey if you require. Alternatively we can recommend a list of UK transport providers if you would like to make arrangements yourself. Please contact us for further details.

  • Yes!

    We have a number of host families who are DBS checked and can take care of your child during EXEAT weekends or half terms. Please contact us for more details.

  • We are able to provide emergency accommodation at our own homes in South West London. We are both fully DBS checked and full UK Driving Licence holders and as part of our personal hands-on approach, should the situation present itself, we will personally collect, accommodate and care for your child until alternative or more permanent transport or accommodation arrangements have been made.